Multifunctional Kayako Fusion Helpdesk system with a web interface for managing tickets, emails, contacts, files, SLA contracts and tasks (for collaboration). It includes modules for a self-service portal, live-chat and desktop sharing, a monitoring system for client portal visitors. SaaS option is possible.
The integrated help desk software enables companies of all sizes to provide exceptional customer service in multiple languages via live chat, email, Facebook and Twitter. Kayako help desk software comes with powerful out-of-the-box features that enable customer service teams to easily manage inquiries and conversations across any channel, better supporting customers as they grow.
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